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Return & Refund Policy

At Strascend LLC, a technology consulting company based in Salt Lake City, Utah, we strive to provide the highest quality services and products to our clients. However, due to the nature of our services and products, we are unable to offer returns or refunds.

  1. No Returns: Our services and products are customized to meet the specific needs of each client and are therefore not returnable. If you have any concerns or issues with your service or product, please contact us immediately so we can address them in a timely manner.
  2. No Refunds: We do not offer refunds for any services or products provided by Strascend LLC. This includes but is not limited to website design, cybersecurity, app and website development, Office 365 email, and business consulting.
  3. Payment Terms: All payments for services and products provided by Strascend LLC must be made in accordance with the pricing and payment terms set forth on our website or as agreed upon in writing. If there is a dispute over payment, we reserve the right to withhold further services or products until the dispute is resolved.
  4. Dispute Resolution: In the event of a dispute over a service or product provided by Strascend LLC, we will work with the client to resolve the issue in a timely and fair manner. If the dispute cannot be resolved, it may be necessary to seek legal action.
  5. Limitation of Liability: Strascend LLC shall not be liable for any damages of any kind arising from the use of our services or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
  6. Changes to Policy: We reserve the right to change this no return and refund policy at any time without notice. Any changes will be posted on our website and will be effective immediately upon posting.

By using our services and products, you agree to the terms of this no return and refund policy. If you have any questions or concerns, please contact us at [insert contact information].

This policy is effective as of 1/1/2023.


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