Privacy Policy

Last Updated: Jan 01, 2024

Strascend LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, strascend.com (“the website”), or use our services. By using the website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information from and about users of our website, including:

1.1. Personal Information When you visit our website or use our services, we may collect personally identifiable information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Company name
• Other information you provide when filling out forms or communicating with us

1.2. Non-Personal Information We may collect non-personal information automatically when you interact with our website, such as:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on each page
• Referring website or link
• Clickstream data
• Other technical data

1.3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience and collect certain information about your activities on our website. For more detailed information, please refer to our Cookie Policy.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

2.1. To Provide Services We use your personal information to deliver the products and services you request, such as processing transactions, setting up accounts, and providing customer support.

2.2. To Improve Our Website We may use non-personal information to analyze trends, administer the website, track users’ movements around the site, and gather demographic information to improve website functionality and content.

2.3. To Communicate with You We may use your contact information to send you administrative messages, respond to inquiries, provide updates on services, or deliver newsletters and promotional offers, subject to your preferences.

2.4. To Process Payments We may use your payment information to process payments for services you have requested. Payment information is handled securely, and we do not store payment card details on our systems.

2.5. To Enforce Legal Terms We may use your information to enforce our legal rights, Terms and Conditions, or to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following ways:

3.1. Service Providers We may share your personal information with third-party service providers who perform functions on our behalf, such as payment processing, hosting, data analysis, customer service, and marketing. These service providers are bound by confidentiality agreements and are not allowed to use your personal information for any purpose other than the service they provide to us.

3.2. Legal Compliance We may disclose your information when required to do so by law, such as in response to a subpoena or court order, or when we believe it is necessary to protect our legal rights or the safety of others.

3.3. Business Transfers In the event that Strascend LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

5.1. Right to Access You have the right to request copies of your personal information that we hold about you.

5.2. Right to Rectification You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

5.3. Right to Erasure You have the right to request that we erase your personal information, under certain conditions.

5.4. Right to Restrict Processing You have the right to request that we restrict the processing of your personal information, under certain conditions.

5.5. Right to Data Portability You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

5.6. Right to Object You have the right to object to the processing of your personal information, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Retention of Data

We will retain your personal information for as long as necessary to provide the services you have requested or as required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Please note that when you click on a link to any third-party website, you will be directed to their site, and their privacy policy will apply. We encourage you to review the privacy policies of those websites before providing any personal information, as we are not responsible for their practices.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so we can take appropriate measures to delete the information.

9. International Data Transfers

If you are accessing our website from outside the United States, please note that your information will be transferred to and processed in the United States. By using our website, you consent to the transfer and processing of your information in the U.S. in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. We will post any changes on this page with the revised “Last Updated” date. Your continued use of the website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Strascend LLC
4356 W Hemsley Ln
Herriman, UT 84096
Phone: +1.808.237.0543
Email: [email protected]